When is rent due?
Rent is due on the 1st and is late after the 5th. Late Fee is 10% of amount due.
How can I pay rent?
You can pay rent with cash, card, check, or money order. If you pay with cash or card this needs to be during our office hours. A 3.5% admin fee is added to all credit card transactions. We also have an online payment option through your tenant web portal!
How long is the lease agreement?
The lease is an 11 ½ month lease with 12 equal monthly installments of rent. (August 15th-July 31)
What utilities am I responsible for?
The residents are responsible to pay for electric, water, and wastewater. These services are provided by The Knoxville Utility Board (KUB). Residents also have the option to sign up for our in house utility program (details in the pdf below)
Juice/Utilities at The Woodlands
What appliances come with leasing a home?
The following are included: washer, dryer, dishwasher, disposal, stove, self-cleaning oven, microwave and a refrigerator.
Is parking assigned?
No, it is available to everyone on a first come, first serve basis, but parking is free.
Are pets allowed?
Yes! There are some pet friendly units available. There is a $250 non-refundable fee up front and $25/month added to your rent.
I am not coming with roommates, will I have to pay for the whole apartment?
No, our leases are individual so you are only responsible for your room. We offer roommate matching to help you find your perfect roommates!
How does the waitlist work?
Our waitlist opens every year on 9/1! We take your name, roommates requested, and unit interested and add you to the list. Once our renewal period ends for our current tenants ends, we begin actively leasing!
When will we hear that we have gotten off of the waitlist?
On 2/1 the renewal deadline ends for our current tenants. We will then reach out to our waitlist in order of interest. You will then begin fill out your application and then sign your lease!