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FAQ

When is rent due?
Rent is due on the 1st and is late after the 5th. Late Fee is 10% of amount due.
How can I pay rent?
You can pay rent with cash, card, check or money order. If you pay with cash or card this needs to be during our office hours. A 3.5% admin fee is added to all credit card transactions. We also have an online payment option through RentTrack where you can opt-in to boost your credit!
How long is the lease agreement?
The lease is an 11 ½ month lease with 12 equal monthly installments of rent. (August 15th-July 31)
What utilities am I responsible for?

The residents are responsible to pay for electric, water, and wastewater. These services are provided by The Knoxville Utility Board (KUB).

Juice/Utilities at The Woodlands

 

Are amenities currently open due to Covid-19?
Yes, they are open currently from 9am-6pm instead of 24 hours.
What appliances come with leasing a home?

The following are included: washer, dryer, dishwasher, disposal, stove, self-cleaning oven, microwave and a refrigerator.

Is parking assigned?
No, it is available to everyone on a first come, first serve basis, but parking is free.
Are pets allowed?

Yes! There are some pet friendly units available. There is a $250 non-refundable fee up front and $25/month added to your rent.

Pet Screening

I am not coming with roommates, will I have to pay for the whole apartment?
No, our leases are individual so you are only responsible for your room. We offer roommate matching to help you find your perfect roommates!

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